Written by Marnie Bergan on the 16/07/2009
Ker'trae Products
Ph: 0400 627 559
Web: kertrae.com.au
"Producing and selling natural based skincare products, ranging from bath, body to face."
"We provide affordable, natural skincare as well as a mobile day spa incorporating fresh ingredients."
"Working with the skincare industry for many years. Dealing with customers concerns with synthetics, fragrances, etc. Having a passion for natural ingredients."
"Positive, helpful customer service, a can-do attitude, listening to what the customer wants and needs."
"You need to listen to what they need and want. Remember your customers as if they were a friend. I also believe in giving added value. I always give my customers something extra in the way of samples or something."
"Yes, I do. If you provide a good service the customer themselves usually spreads the word to their friends. I have yet to join any networking groups, but eventually will. I believe we can all help each other."
"I have recently looked into it and can't wait to start on it."
"Yes, the cosmetic industry is shifting more into natural ingredients which is great for us."
"Creating products for certain problems and having the customer come back with praise over its effectiveness."
"Helping people. I love creating something and having someone come back to me and tell me they love it!"
"Affordable, natural skincare with personal service!"
If you are a current or past client and would like to be included in this great new feature, please contact us directly and we will arrange to have your business featured.
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