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Client Spotlight - CTC Safety

Written by Marnie Bergan on the 13/08/2008

Client Spotlight - CTC Safety

CTC Safety
Ph: 02 9979 7888
Web: www.ctcsafety.com.au


Briefly, what is your business about?

"Helping companies create and maintain a safe working environment through training and/or assisting with safety systems."

What products and/or services does your business offer?

"OHS related training and consulting services."

How did you originally discover the idea for your business?

"I was employed as the Development and QA Manager for 10 years prior to taking over the company when the original owners retired in 2004."

What have been the keys to success in your eyes?

"Integrity, quality and results."

What kind of relationship do you establish with your customers? How do you maintain this?

Being a small company, we can and do provide personalised service to our clients. By continually providing above expectations we have maintained the relationships with clients."

Do you believe business networking is important? If yes, how so?

"Yes. Word of mouth is our most successful marketing. Also, building a network allows us to help our clients find providers of things CTC doesn't provide and vice versa."

Do you employ any web or online marketing

All of our marketing refers prospects to our website which has most of the information people need. We also send monthly emails to our database with course information."

Have you noticed any trends in your industry at the moment?

"A steady increase in peoples awareness and acceptance of their OHS obligations."

What is your greatest achievement?

Reinventing CTC and bringing it back to life after a number of lacklustre years."

What do you like most about your job?

"Repeat clients or long-term clients allow us to see improvements resulting from our services. Ie. We can see that we made a difference."

Describe your business in five words or less.

Quality, relevant OHS assistance."

If you are a current or past client and would like to be included in this great new feature, please contact us directly and we will arrange to have your business featured.

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